Recent and Current Projects

The best indicator of our success is your success. Here are some recently completed and current projects that show the depth and breadth of what The Right Words offers.

Recently Completed

Wiki Knowledge Base Redesign for ACN, Inc.: A combination of process analysis and knowledge base design, this wiki is now slated for migration to Sharepoint, and supports over 250 call center agents with articles, policy and procedure and troubleshooting information.

Process Analysis and SDLC Documentation services to Royal Connection Inc.: This subcontracted effort for HUD's Office of Healthy Homes and Lead Hazard Control comprises facilitated process reviews for all reporting and tracking activities, which will also support initial phase documentation for an enterprise-wide systems design.

Cowbell Challenge 2009: end-to-end event planning, marketing, and sponsorship solicitation, plus the chance to mingle with world-class athletes!

  • Website
  • Collateral
  • Sponsorship proposal

Task Order proposals for Acquisition Solutions: past performance and personnel resumes for an IT acquisition services contract with DHS, and a last-minute proposal for acquisiton support to DEA. Both orders awarded!

Postcard mailer for The Shirt Family: This rapidly expanding promotional apparel company is rebranding and moving forward into new markets with additional services. Collateral focuses on top-notch customer service and a contemporary image.

In Progress

Enforcement Tracking System for HUD Office: making use of the workflow and collaboration platform from BizFlow, we are gathering requirements and supporting the design of a system to track and report on enforcement activities for the Office of Healthy Homes and Lead Hazard Control.